What was 2022 like at Neoship?

As with many other companies, especially in e-commerce, our plans at Neoship at the start of 2022 looked rather different from the results at the end of it. Read how our CEO Tomáš Záškvara sums the year up.

Where did we grow?

• In our ability to react to the adverse circumstances that arrived every month from February onwards.
• In teamwork and cohesion.
• In implementing cost and process measures that helped us run more efficiently.
• In the number of tasks completed by our development department.
• In realising that nothing is a given, nothing lasts forever, and that growth is followed by decline too.

What did we achieve?

• We implemented another carrier – 123Kuriér. Our customers can now manage parcels for SPS, GLS, Packeta and 123Kuriér in one place. We are currently working on DPD.
• We launched the „connector“. To begin with, with an integration to Shoptet and PrestaShop, which gave us a faster route to connecting with other systems.
• We split Neoship into a Premium and a Basic version so that we could bring our benefits to a larger number of users.
• We successfully completed the migration of all customers from the old version of Neoship to the new one.
• We launched a new presentation website, https://www.neoship.sk/
• In year-on-year comparisons, new customers from 2022 sent the most shipments.

What did we struggle with?

• Like everyone else, our costs grew during the year. The end of the pandemic, uncertainty about the war in Ukraine, rising inflation and other factors led to a significant drop in the number of shipments e-shops dispatched. On top of that, some of our customers ended their business entirely or sold their e-shops to another company.
• As a result, both in the total number of dispatched shipments and in revenue we are down roughly 18% year on year.

What am I grateful for?

• For every single member of the team. They delivered great individual performances and great teamwork.
• For customers who keep their trust in us despite difficult circumstances.
• For the helpfulness, cooperation and support of all our business partners.

What are our ambitions for 2023?

• It looks like it will again be a demanding year, not only in Slovakia but around the world. Even so, our ambition is to get back onto the growth curve of previous years.
• We are starting the year with better functionality, more carriers and wider integration options than a year ago. I believe we will manage it.

We hope you too manage the opportunities and obstacles that 2023 puts in your path :)